Privacy Policy
Last updated: 6 June 2026
This Privacy Policy describes how violet-mentoring collects, uses, and protects information about visitors to our website and clients of our services. We are committed to protecting your privacy and handling your data responsibly.
Information We Collect
We collect information that you provide directly to us, including:
- Name and contact details when you submit an enquiry form
- Email address for correspondence
- Information about your professional background and goals that you choose to share
- Payment information when you engage our services (processed securely by third-party providers)
We also automatically collect certain technical information when you visit our website:
- Browser type and version
- Pages visited and time spent on our website
- Referring website or source
- General geographic location based on IP address
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your enquiries and provide information about our services
- To deliver the mentoring and coaching services you have engaged
- To communicate with you about your programme and appointments
- To improve our website and services based on how visitors interact with our content
- To comply with legal obligations
Legal Basis for Processing
We process your personal data on the following legal bases:
- Consent: When you submit an enquiry form, you consent to us contacting you
- Contract: Processing necessary to fulfil our service agreement with you
- Legitimate interests: Improving our services and website functionality
- Legal obligation: Where we are required by law to retain certain records
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is retained for up to two years. Client records are retained for seven years following the conclusion of our engagement, in accordance with professional standards.
Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist with website hosting and email delivery
- Payment processors for secure transaction handling
- Professional advisors where required
- Authorities where legally required
Your Rights
Under applicable data protection law, you have rights including:
- Access to the personal data we hold about you
- Correction of inaccurate information
- Deletion of your data in certain circumstances
- Restriction of processing
- Data portability
- Withdrawal of consent
To exercise these rights, please contact us using the details below.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
International Transfers
Your data may be processed by service providers located outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place to protect your information.
Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
violet-mentoring
47 Clerkenwell Road
London EC1M 5RS
United Kingdom
Email: [email protected]